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Terms & Conditions
If you have any queries regarding our Terms & Conditions, please Contact Us.
To secure your place on board our tours, give us a call on +61(2) 9436 1333 or email us. Your place will be confirmed at the time of booking, and the full amount will be charged to the credit card provided. A strict 24 hour cancellation policy applies. Tours may be cancelled or altered up to 24 hours before departure time. Cancellation or amendments less than 24 hours before departure incur a 100% cancellation fee charged to your credit card. Cancellations made more than 24 hours before the original departure time are valid for a full refund.
Prices stated are per person, in Australian dollars, inclusive of GST and are subject to change. Payments must be made in Australian dollars. Where applicable, upgrades may be paid onboard by credit card or cash direct to the guide on the day of your tour.
Minimum passenger numbers may apply. We retain the right to cancel or amend tours, substitute vehicles or utilise associated tour operators as required. There are no refunds for bad weather. Fares, tour itineraries and all information on this website are correct at the time of publishing.
We accept Visa, Mastercard & Debit Cards. American Express and Diners may incur an additional $2pp charge.
For Wine Country Accommodation Packages a 48 hour cancellation policy applies. Cancellation or amendments less than 48 hours before departure incur a 100% cancellation fee charged to your credit card.
Charter Tours: Please note that a $400 deposit is required for all Charter tours upon booking, with the final balance payable 7 days prior to your tour. Payments may be made by direct debit, cheque or credit card. Your tour may be altered or cancelled up to one week before the booking date, without penalty. Cancellation of tour within 7 days of the travel date incurs a 100% penalty of tour fees.